You need a HAP ID from the Department of Home Affairs. This applies to both clients who have already lodged a visa application and clients who are choosing to complete health examinations upfront. Information on where to find a HAP ID is available on the Home Affairs website.
To book your appointment using our online booking tool, you will also need a valid passport. Note: If you have a valid passport, you MUST bring this to the examination. If you don’t have a valid passport, please refer to the Home Affairs guidelines.